The claim was handled in a timely manor and the out come was fair and what I expected. Thanks!

You all are awesome. Very professional and very efficient. I am very pleased and would recommend you to others. Thank you so much.

I do like how this claim was processed swiftly. Thank you.

Had no problem with claim. Done an excellent job in a timely manner. Would recommend the extended warranty to everyone.

I was very to happy to hear my Firestone service store had worked with your company before, therefore they were willing to release my car to me … on the whole it was a very positive experience.

Had good service from Adam. Once the problem with my truck was identified, Adam was very understanding and enthusiastic about helping me out. Paid my claim on the parts and gave me information on a local dealer to use in the future.

What efficiency!  I submitted my claim on a Thursday and the check was mailed the next day! I am totally impressed with your business attitude and operation. This warranty on my car makes me feel very comfortable.  You have exceeded my expectations!  Thank you!

The claim process was taken care of quickly. Thank you.

Thank you for your exceptional service.  I am satisfied.

I have been pleasantly surprised with the terrific service I have received from Protection Direct.  True to your word, when I signed up all of the major parts of my car have been covered with each failure they may have.  I would highly recommend you to friends.  I am impressed with the compliments that mechanics have given to you as well as feedback to me on how easy you are to work with (no haggling, or nickel-and-diming, which is nice to hear).  Thank you!

Great customer service.

After a single call from myself to a claims representative, the repair to the oil pan – a covered component – was authorized and payment was made directly to the repair facility.

We are pleased that you handled our claim very quickly.  You were very professional and explained what we need to do in the future.  We will not go forward  again without checking with you first.   We appreciate what you have done for us.  Thank you very much.

Everything was completed to my satisfaction. Thank you.

I was very satisfied with coverage we received from our service plan with the company. Thank you.

For some reason I had forgotten about my repair policy and had the work done last week.  When I called I spoke with Ronnie who was very helpful and understanding.  He asked me to fax the invoice for repair which I did. Upon review of the document he agreed that he work was covered and that I would be receiving a check for the covered amount minus the $100 deductible.  An early Christmas present for me.  Thanks again.

The service was very fast and efficient.  I appreciate your business and will recommend you to others.  Thank you.

Just wanted to drop you a line about the very fast response from customer service at the time they received my claims through the dealer where I go to repair my vehicle. I was very impressed. Thanks for your assistance.

I was thankful it was approved so quickly and the work was able to be completed.  This claim saved me a couple of hundred of dollars and with the holidays around the corner, it was greatly appreciated.  Even with paying the monthly premium, it is well worth it.

Great service!

I had no problems with my recent claim and your services were great!

I am very thankful for the service I received from Protection Direct. What would have been a nearly $800 expense for repairs and replacement of the onboard computer cost me only $198. Thank you for your fast response.

My new dash works great. Thanks.

I am glad to have this plan. It saved me a couple of hundred dollars out of my pocket. Last month I had to have the belts replaced and the bill was about $400 … When the service manager asked if I had an extended warranty, I remembered to pull out my card. The agent on the phone was very friendly and my experience at the dealer was very positive. Thank you.

Good, speedy service. The GMC garage commented you are one of the best and quickest for processing the claim.

Everything went well with the claim. Thank you for handling the situation so effectively.

Just want to thank the person who handled my claim. It was handled in timely manner with no hassles, which you rarely see. Thank you again.

The service with you all was great … thank you for assisting me with my repairs.

The service manager handled the claim with your office. I was not involved, but apparently the repair was approved quickly and the work could begin.

I want to thank you for the great coverage that you have honored.  I have had peace of mind knowing that my car is protected by such an excellent company.

Great to not have to pay the full charges for car repairs!

I had a very good, quick response with my claim and quick response for the jump start attempt and required towing of my vehicle. Everyone I spoke to was quite nice and easy to deal with.  I appreciate that.

Went great – no problems.

I was pleasantly surprised at how easy it was to have my car repaired under my new warranty. I did nothing but take the car into the dealer and they dealt directly for me with Protection Direct much to my satisfaction. Glad I purchased this warranty!

This was the second time I needed to use the extended warrenty with Protection Direct.  As the first, it was a most pleasant, supportive, responsive experience handled in a professional and satisfactory manner.  thank you for being true to the commitment we made originally and your promptness in working with the dealer.  My experience is nothing short of excellent.

Wow! What a great plan and excellent service. I am very pleased. The BMW dealership was very impressed with Protection Direct. They said you had the best warranty product and were the nicest company they had worked with. Thank you!

I had a great response with your service. I want to thank you for coming through with your coverage on my automobile when I needed it. I’m very happy I chose Protection Direct’s protection plan.

I had a bad experience on the road with my water pump. My mechanic had no problems contacting Protection Direct’s claims person. My step father wanted me to get a plan with the dealership from which i purchased the truck.  I went with your organization and was extremely pleased with your service and professionalism. Thank you so much again.

Thank you for an easy claim process and speedy response. A++ in my book.

I would like to commend your colleague Maggy. On June 15th, I had the pleasure of speaking to her, and she was able to answer a few questions in the utmost manner. She is a true professional, and indeed an asset to Protection Direct. Maggy took her time to explain what I needed to do, and reassured me that my issue will not be a problem. She did not hesitate to answer any of my questions. Maggy, thank you for handling my call with the utmost professionalism and devotion. I appreciate your time, and I thank you sincerely! You are a blessing to your organization! Thank you!

I am really happy that you stepped up and helped me out via communications with my repair shop. It made me very happy that I could move on with my day while you were able to deal directly with the shop and I didn’t have to be the middle man and third party to the repair conversation. I am happy overall.

I appreciate Protection Direct taking care of my claim promptly and that my car was able to be repaired quickly.

Once again your claim staff performed with great expertise and professionalism. Since receiving coverage from you company; I have not been dissatisfied with the quality of service I receive from your staff. I commend them on their commitment to professionalism and expertise in the ever changing world of automotive repair! I highly recommend Protection Direct’s services to everyone looking for an outstanding warranty company!

I was pleasantly surprised with the great customer service I received for the repair work on my car. Everyone I dealt with concerning the warranty coverage and rental car reimbursement were knowledgeable and efficient. I felt like I had a good team on my side in my time of trouble. Thank you for the great service and a resounding “well done!